Reference

How 555p Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you use your 555p account, how we store it, and what rights you have over it.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to request data deletionTransparent cookie useBangladesh-region data handling
555p How 555p Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply a layered approach to data security — from the moment you enter your bKash number to when a withdrawal hits your Rocket wallet. Your account is protected by SSL encryption on every page, and we use two-factor verification on login to confirm it is you. Cookies on our site track your session and preferences only; you can manage cookie settings from your browser or through the consent tool shown on your first visit. We keep your data for as long as your account is active and for a defined period after closure to meet any regulatory record-keeping obligations.

SSL Encryption

Every page of your 555p account session runs over SSL encryption, so your personal details and payment data are protected end to end during each visit.

Cookie Control

We use session cookies and preference cookies only. You can withdraw cookie consent at any time through your browser settings or the on-site consent tool.

Data Retention Policy

Account records are kept for as long as your account is open. After closure, we retain only what is required by applicable record-keeping rules, then delete the rest.

Access and Correction Rights

You can request a copy of your personal data or ask us to correct inaccurate details at any time. Submit the request through live chat or email and we will verify your identity first.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request access to your personal data, correct an error, or ask us to delete your account records, our support team handles privacy requests directly. You can reach us through any of the channels below. We aim to respond to all data-related requests within a reasonable period — keep your account email handy so we can verify who is asking.

Live Chat Open the chat icon from your account dashboard. Our team handles privacy and data requests alongside general account questions.
Email Support Send your data request to our support address listed in your account settings. Include your registered email and the specific request you are making.
Account Help Centre Log in to your 555p account and head to the Help section to submit a formal privacy request form — the fastest way to get a reference number.

Your Privacy Questions, Answered Clearly

These are the questions we hear most often about data, cookies, wallet privacy and account access. If your question is not here, reach out through live chat or the account Help Centre.

We collect your name, contact details, and the information you provide during account verification. Technical data like your IP address and device type is also logged automatically when you log in.

Yes, wallet references for bKash, Nagad, and Rocket are retained in your transaction history for record-keeping and dispute purposes. We do not use wallet numbers for any purpose beyond processing your payments.

You can. Submit a data access request through live chat or by emailing us from your registered address. We will verify your identity and send you a summary of the personal data we hold.

Contact our support team through the Help Centre in your account settings. After verifying your identity, we will close your account and delete personal data we are not required to keep by applicable rules.

We share limited data only with payment processors and fraud-detection partners, under strict agreements. We do not sell your personal data to third parties for marketing or unrelated commercial purposes.

We use session and preference cookies to keep your account logged in and remember your settings. You can manage or withdraw cookie consent through your browser settings or the consent tool on your first visit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.