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Understand the Rules Before You Start

Using 555p — whether through your mobile browser, a bKash deposit or any feature inside the account — means you accept the terms set out here.

Jurisdiction-dependent accessAccount eligibility conditionsbKash, Nagad, Rocket payment termsAccount security obligationsRight to request policy changes
555p Understand the Rules Before You Start
LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If something in our terms is unclear, or if you need to raise a policy-related concern about your account, our support team handles legal queries separately from general account help. Reach out through any of the channels below and indicate that your question is about terms or legal access so it gets routed correctly.

Live Chat Open the chat widget inside your account dashboard. State your query is about terms or account eligibility and a support agent will handle it directly.
Email Support Send your legal or policy question to our registered support email. Include your account ID so our team can verify your record and respond accurately.
Account Help Centre The Help Centre inside your account lists policy documents, eligibility conditions and the steps for submitting a formal terms-related request or complaint.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Our policy obligations do not stop at eligibility. We take concrete steps on data handling, account security and retention so that your information is managed responsibly throughout your time on the platform. Here is what that looks like in practice.

Data Handling

Account data — including payment records from bKash, Nagad or Rocket transactions — is stored securely and used only for the purposes stated in our policy. We do not sell or pass it to unrelated third parties.

Cookie Use

We use cookies to keep your session active and to remember your account preferences across mobile and desktop visits. You can manage cookie settings through your browser or the account preference panel.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your PIN or OTP with anyone — our support team will never ask for these credentials.

Data Retention and Requests

We hold account and transaction records for the period required by applicable policy. To request access to your data or ask for corrections, contact support via live chat or email with your account ID.

Common Questions About Our Legal Terms

These are the questions we see most often when someone is working through our terms for the first time. If yours is not covered here, raise it through live chat or email.

Yes. Access and account eligibility depend entirely on the laws that apply in your location. We do not override local regulation — confirm your eligibility before you open an account.

No. The same account terms apply regardless of which local payment method you use. Depositing through bKash, Nagad or Rocket does not create separate or reduced obligations under our policy.

Yes. We reserve the right to suspend or close an account if we have reasonable grounds to believe terms have been breached or that access is coming from an ineligible region.

Contact support through live chat or email, include your account ID, and state that you are making a data access request. Our team will verify your identity and respond accordingly.

We notify you through the platform or via the contact method on your account. Continuing to use 555p after an update means you have accepted the revised terms as they stand.

Raise it via the Account Help Centre or send an email marked as a formal complaint. Include your account ID and the specific policy point you are disputing for the fastest resolution.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.